Welcome

 

At Randolph Health Ear Nose & Throat, we bring you the very best providers and support staff dedicated to providing you with an exceptional visit. We provide patients with diseases and disorders related to the ear, nose and throat the highest standard of medical and surgical treatment, while treating you with dignity and the courtesy you deserve. We also offer full audiology and hearing aid services and develop individualized treatment plans based on your problems and needs. At Randolph Health Ear Nose & Throat, we treat you like a part of our family. We are glad to be a part of your community!


Whether you have allergies, hearing problems, dizziness, sinus infections, snoring, hoarseness, or any other ear, nose and throat problem, we can help. Please give us a call to schedule your appointment today.

Services We Provide

Symptoms and Disorders We Evaluate and Treat
We provide a comprehensive set of ear, nose and throat (ENT) services. Symptoms and disorders that we are able to evaluate and treat, and the services we provide include:

  • General Ear, Nose and Throat Care

  • Balloon Sinuplasty (click for more information)

  • Nasal/Sinus Care

  • Sinus Surgery

  • Hoarseness

  • Thyroid Surgery

  • Head and Neck Surgery

  • General Pediatric ENT Services

  • Hearing and Balance

  • Voice and Swallowing

  • Snoring/Sleep Disorder Breathing

  • Head and Neck CA

  • Thyroid and Parathyroid


Pediatric and Adult Audiological Services
 

  • Comprehensive Hearing Evaluation (Pure Tone Air/Bone Conduction, Speech Reception Threshold, Speech Discrimination)

  • Visual Reinforcement/Conditioning Play Audiometry

  • Comprehensive Otoacoustic Emissions (DPOAE)

  • Tinnitus Assessment/Treatment

  • Speech in Noise

  • Immittance Testing: Tympanometry, Acoustic Reflexes and Reflex Decay, Eustachian Tube Function Test

  • Hearing Aid Consultation, Sales, Service/adjustments, Programming, Verifit II provides verification of hearing aid settings/programming, Hearing Aid Accessories to include Bluetooth capabilities, Tinnitus devices, FM devices and other assistive listening devices

  • Custom Swim Plugs and Hearing Protection (shooters plugs)

Prescription Refills


To expedite the refilling of your prescription, contact your pharmacy for a refill. Even if your prescription has expired, your pharmacy may obtain a new prescription by calling our office. Calling the office directly could result in a delay in obtaining the necessary refill. If your doctor has asked to visit with you prior to providing you with a refill, please contact the office to schedule an appointment within enough time to avoid a lapse in medication. Typically, there is a 48-hour wait for your refill. Medication refills will not be called in after normal business hours. If you will require a medication refill prior to your next scheduled visit, please inform your physician during your current visit.

 

Insurance Participation


Accepted Insurance Plans 2020

  • Aetna

  • BCBS

  • BCBS State Health Plan

  • Blue Local Wake Forest/Randolph

  • Cigna/Great West

  • Cigna—RPN for Physical Therapy ONLY

  • Humana

  • Humana Military/TriCare East

  • MedCost

  • Medicaid

  • Managed Medicaid Effective 02/01/2020

    • AmeriHealth Caritas

    • Healthy Blue

    • UHC Community Plan

    • WellCare

  • Medicare

  • Multiplan

  • NC Health Choice

  • Railroad Medicare

  • VA CCN thru UHC/Optum (replaces TriWest)

  • United Health Care

    • All Savers Health Plan

    • Heritage UHC of River Valley

    • UHC Choice and Choice Plus

    • UHC Choice Advance & Advance Choice Plus

    • UHC Edge

    • UHC Navigate

    • UHC NexusACO

    • UHC Options PPO Plans

    • UHC Tiered Benefits Plan

    • UMR

  • Workers Comp Carriers

    • Berkley Comp Care/Med Advantage

    • Clear Comp (PT only)                

    • Corvel/CorCare/Care IQ

    • Heritage Summit Healthcare

    • Key Scripts

    • MedRisk

    • One Call Care (Formally Align)

    • Select Medical/RPN

    • SP Net Clinical Solutions

    • Sedgwick Provider Network (SPN)

    • US Department of Labor

    • Workwell


Medicare Advantage Plans 2020

  • AARP Medicare Complete Plan I, II & III

  • AARP Medicare Complete Choice (PPO)

  • AARP Medicare Complete (HMO)

  • AARP Medicare Complete Essential (HMO)

  • Advantra Gold Advantage

  • Aetna Medicare Premier Plan

  • Blue Medicare HMO & PPO

  • Cigna Medicare

  • Coventry Health Care

  • Erickson Advantage Plans (UHC Product)

  • Health Team Advantage Plan I & II

  • Humana Choice

  • Humana Medicare

  • Humana Gold Plus

  • United Health Care Dual Complete Plans

  • United Health Care Group Medicare Advantage Plans


HMO — Health Maintenance Organization have a defined network of contracted local physicians & hospitals to provide member care.

PPO — Preferred Provider Organization offer members access to a network of contracted physicians and hospitals, but also allow them the flexibility to seek covered services from outside of the contracted network, usually at a higher cost.


Insurance Participation is subject to change. If your insurance company is not listed above, please contact Patient Accounts at 336-625-6072 to verify if the coverage is accepted.

 

Please bring your insurance card to every visit so we can verify we have the correct information to properly file your visit to the insurance company. Let the receptionist know if your insurance, address, telephone number, emergency contact or employer has changed.

 

Questions Concerning Your Bill or Insurance

Should you have questions concerning your bill or insurance, please contact our Billing and Insurance Department at 336-625-6072. A courteous Patient Accounts Representative will handle your call.

 

General Questions, Policies and Additional Information

 

If you have any questions regarding your health care or our practice, please call us at 336-625-1007. You can also visit our Patient Information Page for more information, policies and answers to frequently asked questions.

About Randolph Health Ear, Nose & Throat

Address and Contact Information

 

124 North Park Street
Asheboro, NC 27203

 

Phone: 336-625-1007
Fax: 336-625-0350

 

Hours

 

Monday-Thursday 8am to 12pm and 1:30pm to 5pm

Friday 8am to 12pm and 1pm to 4pm

 

Our Providers

Chelsea Carter-Ellis, Au.D.,

CCC-A, FAAA

Audiology

 

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Local health care touches the lives of every one of us – from local doctors to athletic trainers on the school sidelines. Learn how it cares for the community here: https://localhealthcarematters.org/.

Brandon Ma, DO, MS

Otolaryngology

 

© 2020 by Randolph Health Medical Group / 218-C Foust Street, Asheboro, NC 27203 / Admin: P 336-625-2333  F 336-625-5511 / Billing: P 336-625-6072  F 336-625-2106