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Payment-in-full is expected at the time of service. If RMA participates with your insurance carrier, you will be expected to pay any co-payment. coinsurance, or deductible required by your benefits contract. If RMA does not participate with your insurance plan (out-of-network), you will be expected to keep your account current at all times. In these instances, we will file your claim as a courtesy. Should your insurance carrier require a special claim form, please provide us with the necessary documentation. Should you fail to make a required payment when services are rendered, a Patient Accounts Representative will speak with you directly and/or contact you to obtain a payment commitment. As a general rule, all claims will be filed with an "Assignment of Benefits," which will be obtained from you. We encourage patients who have questions and/or concerns about their bill to contact the RMA Insurance Department. If your account gets turned over to a collection agency, your account will be charged a $20 processing fee.
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